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Engineering IT message: Network service interruption (Thursday, 4-7 a.m)

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On Thursday morning from 4-7 a.m., Engineering IT (EIT) will perform the first phase of two network maintenance operations. Phase 1 - We will perform a network configuration change that will affect staff and faculty private networks. During the network configuration change, network service on the staff and faculty private networks will be interrupted for approximately one hour. After the configuration change, the firewall will be restarted affecting ALL the Engineering networks for approximately 10 minutes. Note: To restore network connectivity, everyone will need to reboot their Windows workstations in the SEAS domain Thursday morning when they arrive. Technical details: We are moving NAT from the router to the firewall services modul, which is better suited to handle network loads generated by the School of Engineering and Applied Science. This network configuration change has been tested and actively in production on other networks. Phase 2 - We will perform a software/security upgrade on the School of Engineering and Applied Science router during the week of September 21. We will send a follow up reminder e-mail a few days before the service interruption. For questions or concerns, please send an e-mail to support@seas.wustl.edu or call the EIT Help Desk at 935-5097. Thank you for your continued patience, Engineering IT

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